FAQ

What types of lawn care equipment do you offer?

Perant specializes in a diverse range of high-quality lawn care equipment, including both electric and gas-powered mowers. Our product lineup features innovative models such as the Cub Cadet CC30E and CC30H, designed for efficient and eco-friendly yard maintenance.

How do I determine which mower is best for my lawn?

Choosing the right mower depends on several factors, including the size of your lawn, the type of terrain, and your personal preferences for power source. For smaller, flat lawns, electric mowers like the Cub Cadet CC30E may be ideal due to their ease of use and lower environmental impact. For larger or uneven lawns, gas-powered options like the CC30H may provide the necessary power and durability.

What features should I look for in a lawn mower?

Key features to consider when selecting a lawn mower include cutting width, power source (electric vs. gas), ease of starting (such as automatic chokes), and additional functionalities like mulching capabilities and adjustable cutting heights. These features can significantly enhance your mowing experience and efficiency.

What is your return policy for lawn care equipment?

Perant has a 30-day return policy. To be eligible for a return, items must be in the same condition as received, unworn or unused, with tags, and in their original packaging. A receipt or proof of purchase is also required. For more details on the return process, please contact us directly.

How long does shipping take?

Our maximum handling time is 1-3 business days, and we provide economy shipping with an estimated delivery time of 3 to 7 business days during regular seasons. Please ensure that your shipping address is accurate to avoid any delays.

What should I do if my order arrives damaged or incorrect?

If you receive a damaged or incorrect item, please inspect your order upon reception and contact us immediately. We will evaluate the issue and provide instructions on how to proceed with a return or exchange.

Do you charge a restocking fee for returns?

No, Perant does not charge a restocking fee on returns. We aim to make the return process as straightforward as possible for our customers.

How can I contact customer support?

You can reach our customer support team by emailing us at contact@perant.shop or by calling +16672917832. We are here to assist you with any inquiries or concerns you may have regarding our products or services.